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We currently ship to all 50 US states, including Alaska and Hawaii. Delivery to PO Boxes, APO/FPO addresses, and US territories may take additional time.
Standard shipping takes 7–15 business days and is free on orders of $40 or more. Orders under $40 are charged a flat standard rate shown at checkout. See our Shipping Policy for full details.
Yes. You'll receive a shipping confirmation email with a tracking number as soon as your order ships. You can also visit our Track Your Order page for guidance.
Every Crittex is backed by a 30-day money-back guarantee. If it's not right, email us, ship it back, and get a refund — no restocking fee. See our Returns & Refunds Policy.
Most customers report sharp drops in activity inside the first 7–10 days. Our internal field testing shows median "pest-gone" at day 9 and 94% gone within 14 days. Heavy infestations can take 3–4 weeks.
Yes. Crittex emits between 22 and 55 kHz. Dogs hear up to ~45 kHz but the irregular pulse pattern doesn't trigger them, and cats are unbothered. Small mammal pets (rabbits, hamsters) should not share a room with the device.
One Crittex covers up to 1,200 sq ft of unobstructed space. Walls and closed doors block ultrasound, so plan one per room you want covered. A typical single-floor home: 2–3 units.
The hardware is identical across the range — only the frequency pattern changes. Pick the unit factory-tuned to your pest: For Mice, For Spiders, For Snakes, or For Deer.
Crittex is cordless and USB-C rechargeable. A full charge takes ~3 hours and runs about 28 days. Plug it into a wall adapter, laptop, or power bank — anything with USB-C works.
Contact our support team. Depending on the issue and your warranty coverage, we'll repair, replace, or refund your unit. See our warranty page for full details.
Yes. For orders of 10+ units we offer custom pricing. Email support@crittex-official.com with WHOLESALE in the subject line for a quote.
Yes. All payment transactions are encrypted, and we never sell your personal data. See our Privacy Policy for full details on what we collect and why.